PERBAIKAN KUALITAS UMKM BANTAL FOTO DENGAN METODE QFD


Penulis:Ai Nurhayati
ISSN:2337-3636
Vol:5
Bulan/Tahun:Desember /2017
Abstrak:

Micro, small and medium enterprises (MSMEs) can reduce unemployment but MSMEs are obstructed by the problems of product quality related to competitive pressures in domestic and export markets. The lack of knowledge about quality can obstruct the development of MSMEs. Decision analysis conducted by Analytic Hierarchy Process (AHP) method is used to identify the important attributes in product quality that affect the progress of MSMEs especially photo cushion industry by applying QFD method. The research is continued by designing improvement quality strategies for MSME especially photo cushion industry. Results obtained from the QFD method there are three things that should take precedence those are the resolution of photos on the pillow, ink does not fade and photo pillow material. Based on the House of Quality there are three technical actions which are in a high ranking priority those are quality development (photos, ink, pillow material), procurement of variation (color, shape, size) and updating of supporting tools (photo resolution and sewing tools). Keywords: Analytic Hierarchy Process (AHP), Quality Function Deployment (QFD), House of Quality


   

PT. PRATAMA CYBER SOLUTION